At phprak, your privacy matters as much as your gaming experience. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173).
These cards summarize the most important aspects of how phprak handles your personal data. Please read the full policy below for complete details.
phprak collects personal information you provide during registration (name, mobile number, email, date of birth), payment details for GCash, PayMaya, and bank transactions, device and usage data, and identity verification documents required for KYC compliance under Philippine regulations.
phprak uses industry-standard SSL/TLS encryption for all data transmissions, secure server infrastructure, access controls, and regular security audits. Your phprak account data is stored on servers with strict access limitations and is never sold to third-party advertisers.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by phprak. You may also object to certain processing activities and withdraw consent where processing is consent-based. Contact our support team to exercise these rights.
phprak shares your data only with trusted service providers (payment processors, game providers, KYC verification services) and regulatory authorities (PAGCOR, AMLC) as required by Philippine law. We do not sell your personal information to third parties for marketing purposes.
phprak uses cookies and similar technologies to maintain your session, remember your preferences, analyze Platform usage, and improve our services. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality.
phprak retains your personal data for as long as your account is active and for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations. Transaction records may be retained for longer periods where required by law.
This Privacy Policy ("Policy") is issued by phprak ("phprak," "we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with your use of the phprak website at phprak.com, its mobile applications, and all related services (collectively, the "Platform").
phprak is committed to protecting the privacy and personal data of all Filipino players and Platform users. This Policy is designed to comply with the Data Privacy Act of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
By registering a phprak account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform and contact our support team to close your account.
This Policy applies to all users of the phprak Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact phprak's customer support team. It does not apply to third-party websites or services that may be linked from the Platform — those third parties operate under their own privacy policies.
phprak acts as the Data Controller for personal data collected through the Platform, as defined under the Data Privacy Act of the Philippines. For questions about this Policy or to exercise your data subject rights, contact our Data Protection Officer via live chat or at [email protected].
phprak collects personal data from you in the following ways:
2.1 Information You Provide Directly. When you register a phprak account, you provide us with personal information including your full name, date of birth, mobile number, email address, and preferred payment method. During KYC verification, you may also provide copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID) and proof of address.
2.2 Payment and Transaction Data. When you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, or Metrobank, phprak receives transaction reference numbers, payment amounts, and partial payment account identifiers necessary to process and verify your transactions. phprak does not store full GCash PINs, bank account passwords, or complete card numbers.
2.3 Usage and Device Data. phprak automatically collects technical data when you access the Platform, including your IP address, device type and operating system, browser type and version, pages visited, time spent on the Platform, game history, betting patterns, and session duration. This data is used to improve Platform performance, detect fraud, and comply with regulatory reporting obligations.
2.4 Communications Data. When you contact phprak's customer support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance, dispute resolution, and regulatory compliance purposes.
2.5 Cookies and Tracking Data. phprak uses cookies and similar tracking technologies to collect data about your browsing behavior on the Platform. Please refer to Section 6 of this Policy for full details on phprak's use of cookies.
phprak may collect sensitive personal information as defined under the Data Privacy Act of the Philippines, including government ID numbers and financial account information, solely for the purpose of KYC verification and compliance with Philippine anti-money laundering regulations. Such data is handled with the highest level of security and access controls.
phprak uses the personal data we collect for the following purposes:
phprak processes your personal data on the following legal bases, as recognized under the Data Privacy Act of the Philippines (RA 10173):
Withdrawing consent for marketing communications will not affect your ability to use the phprak Platform or access gaming services. However, withdrawing consent for processing that is necessary for the performance of your contract with phprak (such as KYC verification) may result in the suspension of your account.
phprak does not sell your personal data to third parties. phprak may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
5.1 Payment Service Providers. phprak shares transaction data with payment processors including GCash, PayMaya, BPI, BDO, and Metrobank solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
5.2 Game Providers. phprak's Platform integrates games from third-party game providers. These providers may receive your player ID and game session data necessary to deliver the gaming experience. phprak ensures that all game providers are contractually bound to process your data only for the purpose of providing gaming services.
5.3 KYC and Identity Verification Services. phprak uses third-party KYC verification service providers to verify your identity and age as required by Philippine regulations. These providers process your identification documents under strict confidentiality obligations.
5.4 Regulatory Authorities. phprak is required by Philippine law to share certain data with regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies, where required by applicable law or court order.
5.5 Professional Advisors. phprak may share your data with its legal counsel, auditors, and other professional advisors where necessary for the conduct of phprak's business, subject to professional confidentiality obligations.
5.6 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of phprak's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. phprak will notify you of any such transfer via the Platform or by email.
Where phprak transfers your personal data outside the Philippines — for example, to international game providers or cloud infrastructure providers — phprak ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of the Philippines.
phprak uses cookies and similar tracking technologies (collectively, "Cookies") on the Platform. Cookies are small text files stored on your device that help phprak recognize you, remember your preferences, and analyze how the Platform is used.
6.1 Types of Cookies We Use.
6.2 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will prevent you from logging in to your phprak account and using core Platform features.
6.3 Do Not Track. Some browsers transmit "Do Not Track" signals to websites. phprak currently does not alter its data collection practices in response to Do Not Track signals, as there is no universally accepted standard for how such signals should be interpreted.
phprak takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, loss, or destruction.
7.1 Encryption. All data transmitted between your device and the phprak Platform is encrypted using industry-standard SSL/TLS protocols. Sensitive data stored on phprak's servers — including identity verification documents and payment information — is encrypted at rest using AES-256 encryption.
7.2 Access Controls. Access to personal data within phprak's systems is restricted to authorized personnel who require access to perform their job functions. phprak enforces role-based access controls, multi-factor authentication for administrative systems, and regular access reviews.
7.3 Security Audits. phprak conducts regular security assessments, penetration testing, and vulnerability scans of its Platform infrastructure to identify and remediate potential security weaknesses before they can be exploited.
7.4 Data Breach Response. In the event of a personal data breach that poses a risk to your rights and freedoms, phprak will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by the Data Privacy Act of the Philippines. Affected players will be notified without undue delay where the breach is likely to result in a high risk to their rights.
7.5 Your Responsibility. While phprak implements robust security measures, you are also responsible for maintaining the security of your phprak account. Keep your login credentials confidential, use a strong and unique password, and contact phprak support immediately if you suspect unauthorized access to your account.
phprak will never ask for your password, OTP, or full payment credentials via email, SMS, or live chat. If you receive any communication claiming to be from phprak that requests such information, do not respond and report it to our support team immediately.
phprak retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following retention periods:
Upon expiry of the applicable retention period, phprak will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data cannot be immediately deleted due to technical constraints, phprak will ensure it is isolated from further processing until deletion is possible.
Under the Data Privacy Act of the Philippines (RA 10173), you have the following rights with respect to your personal data held by phprak:
To exercise any of your data subject rights, contact phprak's Data Protection Officer via 24/7 live chat on the Platform or by email at [email protected]. phprak will respond to all data subject requests within 30 days of receipt, as required by the Data Privacy Act of the Philippines.
10.1 Policy Updates. phprak reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, phprak will notify registered players via the Platform or by email to the registered address on file. The "Effective Date" at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Policy.
10.2 Links to Other Sites. The phprak Platform may contain links to third-party websites for informational purposes. phprak is not responsible for the privacy practices of those third-party sites and encourages you to review their privacy policies before providing any personal data.
10.3 Children's Privacy. The phprak Platform is strictly intended for individuals aged 21 and above. phprak does not knowingly collect personal data from persons under the age of 21. If phprak becomes aware that it has inadvertently collected data from an underage individual, it will take immediate steps to delete that data and close the associated account.
10.4 Governing Law. This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. Any disputes arising from this Policy shall be subject to the jurisdiction of the competent courts of the Philippines and the National Privacy Commission.
10.5 Contact Us. If you have any questions, concerns, or requests regarding this Privacy Policy or phprak's data processing practices, please contact our Data Protection Officer via 24/7 live chat on the Platform or at [email protected].
phprak is committed to protecting your privacy while delivering the best online casino experience in the Philippines. Instant GCash deposits, fair games, and 24/7 support — all backed by our commitment to your data security.
⚠️ Must be 21 years or older to play. Please gamble responsibly.